How Has the UK Consumer Changed Since 2019?
- By Ellie Sung
- 5 min read
Summary
- The Covid-19 pandemic changed what and how the average consumer spent their income.
- In-store consumption was quickly replaced with online spending; at one stage, 37% of all retail sales were completed online. Online shopping vs in-store consumption remains above trend.
- Services consumption preferences have shifted to restaurants and away from expensive international air travel-based holidays.
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